Privacy policy

We collect only what we need to fill your order, and we never sell your information.

What we collect

• When you order: your name, email, shipping address and what you bought. You enter these on Stripe’s secure checkout page and Stripe shares them with us so we can ship your order.
• Card details: handled entirely by Stripe. We never see or store your card number.
• When you email us: your email address and whatever you choose to tell us.
• Your bag and wishlist: saved only in your own browser (local storage) so they are still there next visit. They are not sent to us until you check out.

This site does not use advertising or analytics cookies and does not track you across other websites.

How we use it

To process payment, ship or hand over your order, send order updates, handle returns, answer your questions and keep the records Canadian tax law requires.

Who we share it with

• Stripe processes payments and sends your receipt.
• The shipping carrier (for example Canada Post) receives your name and address to deliver your parcel.
• Cloudflare hosts this website and keeps short-lived technical logs (such as IP addresses) to keep it secure.

Some of these providers may store data outside Canada, including in the United States, where it is protected by their own security and privacy commitments.

How long we keep it

Order records are kept for six years, as the Canada Revenue Agency requires, and then deleted. Emails are deleted when they are no longer needed.

Your rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you can ask to see the personal information we hold about you, correct it, or withdraw consent for optional uses. Email whitclo21@gmail.com and we will respond within 30 days. If you are not satisfied, you can contact the Office of the Privacy Commissioner of Canada.

Contact

Whitclo Boutique, Regina, Saskatchewan, Canada · whitclo21@gmail.com