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Shipping & returns

Shipping

  • We ship anywhere in Canada. Standard shipping is $12.00 and free on orders over $150 (before discounts and tax).
  • Most orders arrive 3–8 business days after you order, including 1–2 days for us to pack them.
  • You will get a tracking number by email as soon as your order ships.
  • Free local pickup in Regina: choose it at checkout. Pickup is by appointment in south Regina, Monday to Saturday, 10 am to 6 pm. We email you the address and a pickup time as soon as your order is packed, usually within one business day.

Returns and exchanges

  • You can return unworn pieces in their original packaging within 14 days of delivery or pickup.
  • For hygiene reasons, swimwear bottoms and earrings are final sale unless they arrive faulty.
  • To start a return, email whitclo21@gmail.com with your order number. We will reply with the return address.
  • Return shipping is paid by the customer unless the item is faulty or we sent the wrong piece.
  • Refunds go back to the original payment method within 5–10 business days of the return reaching us.
  • Want a different size? Tell us in your email and we will hold the new size while your return is on its way.

Damaged or wrong item

If something arrives damaged or is not what you ordered, email us within 48 hours of delivery with a photo, and we will make it right at no cost to you.

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